COVID-19 Shipping Delays

LAST UPDATE: October 5th 2021 8:52AM

Our warehouse team has been working diligently to ensure that your orders continue to ship as usual. However, given our current circumstances of COVID-19, please know that it may take additional time for our team to process and ship your orders. We are closely monitoring guidelines from the CDC, WHO, and NHS to ensure that we are following all recommended protocols.

Once your order leaves our warehouse, we’ll send you an email with tracking information so you can keep an eye on your package’s progress. 

Our shipping partners are experiencing high volume during the COVID-19 pandemic, which may impact the timing of deliveries. Please allow up to 8 business days for U.S. orders and up to 30 days for international orders to arrive once shipped. 

Don't worry—we will always ensure you receive your order. Stay safe out there.

Most new orders will likely process within 2 to 3 business days, but some orders will take up to 5 business days.

You can always reach us by email at and we will reply with a status update for your order within 24 hours. We simply don't have the ability to process orders faster while working under the constraints of sensible COVID precautions and dramatically increased demand.

We appreciate your continued patience,

The Qizen Team